07903 398094

Privacy Policy

PARKSTONE (trading as Parkstone Bricklaying)
Last updated: 8 September 2026

1. Who We Are

This website is operated by Parkstone Building & Landscaping, trading as Parkstone Bricklaying (“we”, “us”, “our”), of 19 Redwood Drive, Plympton, Plymouth, PL7 2FS. We are committed to protecting your privacy and handling your personal data responsibly, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following information about you:

  • Contact and enquiry details you provide when requesting a quote or contacting us, such as your name, email address, phone number, and postal address
  • Project details you share with us to provide a quote or carry out work, such as site address and job description
  • Website usage data collected automatically, such as your IP address, browser type, and pages visited (see our Cookie Policy for details)
  • Comments and associated data (name, email, IP address, browser user agent) if you leave a comment on our site

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes for our services
  • Carry out and manage agreed work, including invoicing
  • Maintain business, legal, and accounting records
  • Improve our website and services
  • Comply with legal and regulatory obligations, including those relating to our Waste Carrier Registration (CBDU628055)

4. Legal Basis for Processing

We process your personal data on the basis of: performance of a contract (when you engage our services), legitimate interests (responding to enquiries and improving our services), and legal obligation (record-keeping for tax, insurance, and waste carrier requirements).

5. Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties who support our business operations, such as our accountant, insurer (Tradesman Saver), and IT/website providers, who are only permitted to use your data as instructed by us. We may also disclose information where required by law.

6. Cookies

Our website uses cookies to support core functionality and, where applicable, to remember comment preferences. Full details are set out in our Cookie Policy.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements. Comments and associated metadata are retained to allow us to recognise follow-up comments. Enquiry and job-related records are typically retained for up to 7 years in line with standard accounting practice.

8. Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (subject to our legal retention obligations)
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated revision date.

11. Contact Us and Complaints

If you have any questions about this privacy policy or wish to exercise your data rights, please contact:

Parkstone Building & Landscaping (trading as Parkstone Bricklaying)
19 Redwood Drive, Plympton, Plymouth, PL7 2FS
Phone: 07903 398094
Email: info@parkstonesw.co.uk

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.